FAQ
Do you have any questions?
What if I travel alone?
Absolutely! If you’re traveling on your own, you’re more than welcome to join one of our scheduled group departures. To ensure a more personal and immersive experience, our groups are limited to a maximum of eight travelers.
Looking for different travel dates? We can also create a custom trip based on your preferred schedule and publish it on our website so other like-minded adventurers have the opportunity to join.
Our standard pricing is based on double occupancy. Solo travelers should be comfortable sharing a room or tent with another guest of the same gender. If you prefer additional privacy, a single room may be available for an extra charge, depending on the itinerary and accommodation options.
For those who enjoy exploring independently, we also offer self-guided adventures. We take care of all the planning—including transportation, accommodations, and meals—so you can focus on discovering each destination at your own pace.
Your next adventure starts whenever you’re ready!
What is the maximum number of travelers per group?
To ensure a more personal and memorable experience, our scheduled departures are limited to a maximum of 8 travelers. If you’re planning a trip with family, friends, or a larger group, we can design a private itinerary tailored to your preferred dates, interests, and group size. No matter how you choose to travel, we’ll create an experience that’s perfectly suited to you.
Can I travel with my children?
Traveling as a family is a wonderful way to create lasting memories while discovering new places together. At Nomad Patagonia Travel, we’re happy to help you find the experience that best suits your family’s interests and travel style.
For our scheduled departure tours, we welcome children 12 years and older, as these itineraries are designed with activities and conditions that are best suited for older participants.
Families with younger children are invited to enjoy our Riverside Camp experience, where guests of all ages are welcome. This family-friendly adventure combines comfortable camping, guided trekking, chef-prepared meals, and the beauty of nature in a safe and relaxing environment. Our team takes care of every logistical detail, allowing you to simply enjoy quality time together and make unforgettable memories.
What should I bring with me?
After confirming your booking, we’ll provide you with a comprehensive packing list tailored to your specific itinerary and the region of Chile you’ll be exploring. You can also review the Trip Details section of your chosen tour to see exactly what is included and any recommended personal gear.
Patagonia is famous for its ever-changing weather, where sunshine, wind, rain, and even snow can all occur within the same day. The key to staying comfortable is dressing in layers, allowing you to easily adapt to changing conditions throughout your adventure.
We recommend bringing clothing that keeps you warm, dry, and protected during the day, along with a fresh set of clothes for the evening. Some essential items include:
Moisture-wicking base layers made of merino wool or synthetic fabrics.
A fleece or insulated mid-layer for added warmth.
A waterproof and windproof outer jacket.
Lightweight, quick-drying hiking pants (jeans are not recommended).
Thermal leggings, a down jacket, hat, sunglasses, gloves, comfortable underwear, and several pairs of hiking socks to help prevent blisters.
Packing wisely will ensure you’re prepared for every trail, viewpoint, and changing forecast, so you can focus on enjoying the breathtaking landscapes and unforgettable experiences that Patagonia has to offer.
What payment method do you use?
We offer several convenient payment options, including bank transfers, direct deposits into our Chilean bank account, and secure online credit card payments. Please do not hesitate to contact us for more information.
What is the weather like in southern Patagonia?
Patagonia is well known for its unpredictable climate, where sunshine, strong winds, rain, and even snow can all occur within a single day. Because conditions change quickly, it’s always best to be prepared for a variety of weather throughout your journey.
From October to April, daytime temperatures typically range between 18–20°C (64–68°F), while evenings usually cool to around 8–12°C (46–54°F). During the peak of summer, daylight stretches well into the evening, with nearly 17 hours of daylight around the December solstice, giving you plenty of time to enjoy outdoor adventures.
Winter offers a different but equally spectacular experience. Although temperatures are lower and snowfall is more frequent, the winds are generally lighter and the weather tends to be more stable. Average daytime temperatures range from 14–16°C (57–61°F), while nighttime temperatures commonly drop to 3–4°C (37–39°F).
No matter the season, dressing in layers is the best way to stay comfortable and make the most of Patagonia’s ever-changing landscapes.
Do I need a visa to enter Chile?
Citizens of most countries can visit Chile for tourism without obtaining a visa in advance and are permitted to stay for up to 90 days. Upon arrival, immigration authorities will issue a Tourist Card (PDI card), which should be kept safe throughout your trip, as it must be presented when leaving the country and may also be required to access certain travel benefits.
Tourist Visa Requirements
Travelers from countries such as the United States, Canada, the European Union, and many Latin American nations generally do not need a tourist visa for stays of up to 90 days. However, entry requirements may change, so we recommend checking the latest regulations before traveling.
Tourist Card (PDI)
When you enter Chile, you will receive a Tourist Card, an important immigration document that must be retained during your stay. Besides being required upon departure, it is also necessary if you wish to qualify for accommodation tax benefits.
19% VAT Exemption on Accommodations
International visitors may be eligible for an exemption from Chile’s 19% Value Added Tax (VAT) on hotel stays if they meet the following conditions:
Present a valid Tourist Card (PDI).
Pay for the accommodation using foreign currency or a credit card issued outside Chile.
Stay at a hotel that is officially registered to provide the VAT exemption.
Please note that payments made in Chilean pesos or accommodations at properties not authorized to offer the exemption will be subject to the standard 19% VAT.
Special Requirement for Australian Citizens
Australian passport holders are required to obtain an eVisa before traveling to Chile. We recommend applying well in advance of your departure to ensure a smooth entry process.
What type of accommodation do you offer?
The type of accommodation included in your journey will depend on the itinerary you choose. Every trip is carefully planned by our team, including transportation, meals, and lodging, so you can simply relax and enjoy the experience. From comfortable camps to luxury hotels, we offer options to suit every travel style.
Riverside Camp
Located in the Serrano River area, just a short drive from Torres del Paine National Park, our Riverside Camp is a one-of-a-kind accommodation that blends comfort, sustainability, and modern design. Built using 27 tons of recycled plastic, it reflects our commitment to protecting Patagonia’s natural environment.
The camp features 11 spacious tents, each accommodating two guests with either one double bed or two twin beds, plus a private bathroom. Every tent is equipped with electricity, heating, and electric blankets to ensure a warm and comfortable stay, even in Patagonia’s changing weather.
Campsites
For trekking adventures inside Torres del Paine National Park, we provide premium camping equipment from internationally trusted brands. To maximize comfort, we use spacious three-person tents for double occupancy and two-person tents for solo travelers, offering extra room for a better night’s rest.
Mountain Refugios
Conveniently located along Patagonia’s most famous hiking trails, our mountain refugios provide a welcoming place to recharge after a day outdoors. Guests stay in shared bunk-style rooms, typically accommodating up to six people, with shared bathroom facilities and hot showers. Nutritious meals are served in cozy communal dining areas, creating a friendly atmosphere for travelers.
Estancias, Lodges & Hotels
For those seeking additional comfort, we offer a variety of carefully selected accommodations throughout Patagonia:
Estancias: Traditional Patagonian ranches restored to provide an authentic countryside experience with rustic charm.
Lodges & Inns: Boutique-style accommodations featuring private rooms, private bathrooms, and exceptional locations in and around the national park.
Luxury Hotels: We can also arrange stays at some of Patagonia’s most exclusive properties, offering premium all-inclusive services and world-class hospitality for an unforgettable escape.
If you’d like more information about the accommodation included in your trip, simply review your itinerary or contact our travel specialists. We’ll be happy to help you find the option that best fits your adventure.
What type of food is included on these trips?
At Nomad Patagonia Travel, we believe that great adventures deserve great food. Our meals are thoughtfully prepared using fresh, locally sourced ingredients whenever possible, providing the energy and nutrition needed for each day’s activities.
Packed lunches are carefully assembled with a selection of wholesome foods, including meats, fresh vegetables, homemade bread, local cheeses, seasonal fruit, nuts, avocado, salads, and hot beverages such as coffee and tea. Each meal is designed to keep you fueled while exploring Patagonia.
During camping programs near mountain refugios, breakfast and dinner are enjoyed at the refugios, while lunch is provided as part of the hiking experience. On selected itineraries, you’ll also have the chance to savor a traditional Patagonian lamb barbecue, one of the region’s most iconic culinary traditions.
We are happy to accommodate a wide range of dietary preferences and requirements, including vegetarian, vegan, gluten-free, and other food allergies or intolerances. Simply let us know your dietary needs before your trip, and our team will make every effort to provide meals that are both safe and delicious throughout your adventure.
Who are my guides?
Your safety and experience are our top priorities. All of our Patagonia trips are led by experienced local guides who are certified in Wilderness First Aid (WFR) and officially registered with SERNATUR and CONAF. Their in-depth knowledge of the region, its trails, and its unique environment ensures a safe, informative, and memorable adventure. To get to know the people who will accompany you on your journey, visit the “Our Story” section of our website.
What type of transportation is used?
At Nomad Patagonia Travel, we provide reliable transportation throughout your journey to ensure a comfortable and seamless travel experience. Depending on the size of your group, transfers are operated using Mercedes-Benz Sprinter vans or comfortable SUVs, while our support team uses pickup trucks to assist with logistics and operations.
For self-guided programs within Torres del Paine National Park, transportation is typically arranged by public bus. Our vehicles are equipped with air conditioning, and our drivers and guides remain in constant communication with our operations team through VHF radio, ensuring efficient coordination and support throughout your adventure.
What level of difficulty are the programs offered?
Our tours are designed to suit a variety of fitness levels and outdoor interests. Most hiking programs are best suited for travelers with a good level of physical fitness who enjoy spending time on the trails. Experienced hikers looking for a challenge will appreciate iconic routes such as the W Trek and the O Circuit, while those seeking a more relaxed adventure may enjoy experiences like Puma Tracking.
Our horseback riding excursions typically involve 4 to 6 hours in the saddle each day, making them ideal for guests with previous riding experience. Kayaking programs, on the other hand, are beginner-friendly and are led by certified professional guides who provide instruction and support throughout the journey.
We also offer multi-activity adventures, including programs such as W Fast Track and W Plus, which combine hiking with comfortable stays in hotels and our Riverside Camp. For travelers looking for something different, our award-winning Estancias & E-Bikes experience pairs electric biking with authentic stays at traditional Patagonian estancias, offering a unique way to explore the region while helping promote more sustainable tourism.
If you’re unsure which program is the best fit for your experience and interests, our Travel Specialists will be happy to help you choose the perfect adventure.
What is your reservation and payment policy?
Booking your trip is quick and easy:
1. Complete the Required Forms
Once you’re ready to book, we’ll send you our Contact Form, Health Questionnaire, and Liability Waiver for each traveler. These documents help us prepare for your trip and accommodate any specific needs.
2. Pay Your Deposit
After we receive your completed forms, we’ll email you a secure payment link to complete the 25% deposit required to reserve your spot.
3. Reservation Confirmed
Your booking is officially confirmed as soon as the deposit has been received. The remaining balance is due 70 days before your trip begins.
Our team will be available every step of the way to answer your questions and ensure a smooth booking experience from start to finish.
Do I need travel insurance?
We strongly recommend that all travelers purchase comprehensive travel insurance before visiting Patagonia. Its remote landscapes and ever-changing weather make it important to be protected against unexpected situations such as medical emergencies, trip interruptions, delays, lost baggage, or personal accidents.
As part of the booking process, we’ll ask you to provide your travel insurance information along with an emergency contact, ensuring we’re prepared to assist you if needed.
If you haven’t arranged coverage yet, we recommend considering trusted providers such as:
World Nomads
Global Rescue
Travel with confidence, knowing you’re prepared for whatever your Patagonia adventure may bring.
What type of communication is used during the trips?
Your safety and communication are important to us, especially when exploring Patagonia’s remote wilderness. Our guides and support vehicles are equipped with VHF radios, enabling continuous communication with our operations team and local emergency services whenever necessary.
Several of the main refugios and campsites within Torres del Paine National Park—including Paine Grande, Los Cuernos, Grey, and the Las Torres (Central) sector—offer Wi-Fi services, although availability may vary and an additional fee often applies. In more isolated areas where cellular coverage is unavailable, our team carries a satellite communication device that provides two-way messaging and emergency SOS capability, ensuring a reliable means of communication throughout your adventure.
Do you recommend staying extra days in the area?
We recommend arriving at least one day before your adventure begins. This allows you to attend the pre-trip briefing with our team, where we’ll review your itinerary, equipment, and all the important details to ensure you’re fully prepared for the journey ahead.
If your travel plans are flexible, consider extending your stay by an extra day or two after your program. It’s a great opportunity to discover even more of Patagonia through optional experiences such as glacier kayaking, horseback riding, wildlife excursions to spot humpback whales or king penguins, or our popular Puma Tracking adventure.
Our Travel Specialists will be happy to help you customize your itinerary and make the most of your time in Patagonia.
Is the water in Patagonia safe to drink?
During our excursions, drinking water is often sourced directly from Patagonia’s rivers and mountain streams. In Torres del Paine National Park, this glacial water is exceptionally pure and is generally considered safe to drink. Over the years, our guests have enjoyed it without experiencing any related health issues.
If you prefer additional peace of mind or have a sensitive stomach, you’re welcome to bring your own water purification tablets or another preferred water treatment method for personal use.
Do you organize private tours?
Of course! If you would like to travel only with your family, friends, or chosen group, we can arrange a private departure designed around your preferences. Whether you have specific travel dates in mind or want a fully tailored itinerary, our team can create a unique experience just for you.
(Please note: Private departures with fewer than 8 travelers may require an additional fee.)
While we specialize in unforgettable adventures throughout Chilean Patagonia, we can also help you expand your journey by combining it with destinations in Argentine Patagonia or other remarkable places across Chile.
Get in touch with our team or fill out our customized trip form, and we’ll begin designing the private adventure you’ve been dreaming of.
Why should I travel with Nomad Patagonia?
For more than 15 years, we have been dedicated to designing unforgettable adventures in Patagonia, combining deep local knowledge, personalized attention, and a strong commitment to safety and sustainability. Our experienced guides are passionate professionals who provide exceptional service while respecting the natural environment we are fortunate to explore.
Our commitment to responsible tourism is reflected in every part of our work. We proudly support conservation efforts through our collaboration with the Torres del Paine Legacy Fund, while initiatives such as our sustainable Riverside Camp, built with recycled materials, and our zero-waste kitchen practices demonstrate our ongoing efforts to minimize our environmental impact. Learn more about our sustainability initiatives (here).
Throughout the years, our dedication to innovation, quality, and authentic experiences has been recognized through several awards, motivating us to continue sharing the beauty and spirit of Patagonia with travelers from around the world.
Is it customary to leave a tip on Nomad Patagonia programs?
Yes, tipping is a common practice among our travelers and is a meaningful way to show appreciation for the dedication and service provided by our team. While tips are completely optional, they are always warmly welcomed.
As a general guideline, we suggest:
Guides and porters: approximately USD 15–20 per day
Drivers: approximately USD 10–15 per day
These amounts are only recommendations and can be adjusted according to your personal experience and level of satisfaction. Every gesture of appreciation is valued by our staff.
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